4Point is an Adobe Premier Solution Partner focused on system integration, solution development, digital marketing and technical support services. With a flexible, collaborative approach, we help clients meet their business needs and successfully overcome the challenges of digital transformation.
Since 2003, 4Point has been committed to bridging the gap between the business needs of our clients and the capabilities of their business systems. Our innovative solutions make it possible for enterprises throughout the U.S. and Canada — in all sectors and industries — to deliver engaging digital experiences to their customers.
The 4Point Advantage: Experience + Expertise + Exclusive Adobe Focus
There’s a unique advantage to working with 4Point. Specializing exclusively in Adobe enterprise technology means we’re passionate about the products and services we offer. We know them inside and out. And because we’re committed to meeting the specific needs of each and every client, we’re able to provide customized solutions that deliver superior results.
MAKE EXPERIENCE YOUR BUSINESS
It has been proven that superior customer experiences drive business success. Meanwhile, organizations often overlook the enrollment or application process as a fundamental piece of the customer experience. From applying to a mortgage or credit card, to signing up for medical insurance filing a claim, to enrolling for a government benefit or service, this may be the first meaningful interaction people have with your business or agency. As such, it’s vital to get this process right.
Companies that invest in digital enrollment and improving the customer experience are gaining a competitive advantage. Those that don’t risk losing business or market share.
Join our Digital Enrollment webinar to learn how:
· To make application process seamless and available any time from any device
· Digitizing the process of initial application makes customer experience great and effective
· To significantly reduce workflow redundancies and administrative time to improve your productivity
Optimizing digital enrollment is especially important in regulated industries such as health care where acquiring a new customer is more than a one-click transaction. These transactions usually require more than filling out a simple form and entering a credit card number. Meanwhile, health care providers often overlook the enrollment or application process as a fundamental piece of the customer experience in spite of the fact this may be the first meaningful interaction people have with their organizations.
4Point and Change Healthcare experts’ cooperation is a great example of the Adobe solution successful implementation that let transform complex forms-related processes into engaging customer experiences.
Meet our guest speaker, Pranav Joshipura, IT Director of Change Healthcare (former Chamberlin Edmonds) to learn how their company used Experience Manager Forms to streamline its application process, helping the advocacy firm serve patients faster and better.
The webinar will explore how:
· Multiple paper-based forms can be replaced by one simple and smart application
· Paperwork automation can significantly reduce workflow redundancies and administrative time
· Acceleration of processing time and removing paper associated costs can save you significantly
· The increased transparency of processes helps to identify more areas for efficiencies and increasing productivity