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LiveCycle ES Upgrade CenterMake the move to ES. It’s EZ.The upgrade from Adobe® LiveCycle® 7 to Adobe LiveCycle Enterprise Suite software has been structured with one goal in mind—to protect the assets you and your organization have created for LiveCycle 7. The effort you've invested in creating forms and processes will be preserved. With few exceptions, your organization will be able to upgrade from LiveCycle 7 to LiveCycle ES, and all of your existing assets will continue to function within the new infrastructure without any changes. LiveCycle ES FAQs
 Why the new name? And what does "ES" mean?The enhancements to LiveCycle are so significant in this latest release that simply giving it a new version number did not adequately emphasize its real business value. "ES" stands for "Enterprise Suite." The word "enterprise" was chosen becauseLiveCycle ES is designed to address specific problems within large-scale enterprise IT environments. The word "suite" reflects the transition of LiveCycle from a family of individual products to a unified and integrated system for developing and delivering applications. How is LiveCycle ES different from previous generations?Unlike previous generations, LiveCycle ES provides a single, integrated environment in which you can design, implement, and automate the documents and processes you use within your organization and with external customers and stakeholders. It is no longer a set of individual products deployed across mixed platforms and languages. There are also significant new enhancements, including a central repository for sharing assets, a new integrated development environment, a user portal for participating in LiveCycle processes, and enhanced output capabilities. Also, by blending PDF and Flash® technologies and leveraging the reach of the ubiquitous, cross-platform Adobe clients, LiveCycle ES helps you revolutionize the user experience, which helps you address the challenges of getting users fully engaged within your business processes. In short, LiveCycle ES helps you create a new class of applications, which we call "customer engagement applications," that connect people outside your organization to your internal applications, help you manage information faster and more accurately, improve the quality of your services, and decrease costly cycle times. What is included with LiveCycle ES?LiveCycle ES includes foundation technology, development tools, and solution components. The suite has been developed as a single, integrated product, and the solution components are deployed on the network through a single installer. The purchase of most* solution components includes Adobe LiveCycle ES Foundation, LiveCycle Workbench ES, and LiveCycle Designer ES software. LiveCycle ES Foundation includes a number of capabilities that integrate to help you deploy and manage business documents and processes. These include process orchestration, user management, service management, a central repository, and a common invocation layer—all managed using the intuitive interface of the Adobe Administration Console. LiveCycle Workbench ES serves as the primary tool for designing business processes and is used in conjunction with LiveCycle Designer ES to create PDF forms and interactive Flash-based form guides. Both tools are included with any LiveCycle ES implementation. Solution components can be purchased individually or as part of bundled editions. These solution components sit on a common architectural foundation, so you can install, configure, and deploy LiveCycle ES applications with the least amount of time and effort. * LiveCycle ES Foundation is not included with LiveCycle Production Print ES, which runs in a standalone (non-J2EE) environment and provides its own unique development and integration tools. How do I identify the next generation for my LiveCycle version 7 product(s)?The following chart maps previous-generation products with LiveCycle ES solution components.
Footnotes highlight key differences only. Follow the links to learn more about the advantage of upgrading to each of the solution components. * This chart reflects only the immediately previous versions of the software. Upgrade options are available for older versions as well.
How is the LiveCycle ES development environment different from previous generations?In previous generations of LiveCycle, developers used different tools for various tasks—creating forms and output templates, designing processes, managing process orchestration, and so on. This multi-tool environment complicated collaboration for development teams. With LiveCycle ES, all development tasks come together in the familiar Eclipse™-based development environment of LiveCycle Workbench ES. LiveCycle Workbench ES boasts many significant improvements, including the integration of LiveCycle Designer ES and Guide Builder. It also adds a design / development repository so teams doing user interface design, business process analysis, and data binding can work together on a LiveCycle application within a staged environment. And the functionality for debugging and testing is much stronger. All this new functionality addresses the various roles involved in developing applications, which speeds the time and reduces the costs of getting applications into production. The finished application—which includes forms, panels, processes, dashboards, other rich Internet applications (RIAs), and service components—is exported as a single LiveCycle archive (LCA) file by a developer and passed on to a system administrator, who can then deploy the application in a production environment. What are form guides?LiveCycle ES provides developers with the ability to deploy Flash-based interfaces, called form guides, which help users step through a process in a logical sequence, helping to ensure the information entered is valid, accurate, and complete. Form guides can be used with PDF to deploy a data capture process online, or they can be taken offline by the respondent to complete the form when convenient. By providing an attractive and engaging interface, form guides help eliminate confusion and frustration, so that users are more likely to complete the process. How does Adobe Flex Builder™ fit into LiveCycle ES?The three primary uses for Adobe Flex Builder software in the context of LiveCycle ES are:
Flex Builder is used to develop rich Internet applications (RIAs), which often serve as the front end for customer engagement applications. Adobe LiveCycle Data Services ES software allows these RIAs to easily integrate with LiveCycle ES to extend business processes outside the firewall and create more engaging, cross-platform customer experiences. Designers and developers can use Flex Builder to create rich, interactive components that can be used by form designers to extend the functionality of form guides to further enhance user interaction and productivity. Leveraging the rich Flex component library, these components can include charts, data grids, and Flash animations, as well as custom components that harness the power of LiveCycle Data Services ES, such as click-to-chat, live help, or real-time data streaming. Developers can also use Flex Builder to customize LiveCycle Workspace ES, the intuitive Flex-based application that lets end users initiate and participate in form-based business processes through a Web browser. Using Flex Builder to customize the LiveCycle Workspace ES interface that end users see, organizations can help ensure it is branded appropriately and customized to meet business requirements. LiveCycle Workspace ES also integrates with LiveCycle Data Services ES to automatically synchronize data with the LiveCycle server. What are the benefits of building customer engagement applications with LiveCycle ES?Through a fusion of PDF and Flash technology that puts a new face on outward-facing applications, LiveCycle ES helps you address the challenges of getting users fully engaged within your customer-facing business processes. By creating and deploying customer engagement applications, your organization can benefit from:
What kinds of customer engagement applications can be developed with LiveCycle ES?A wide range of high value, front office–oriented processes connect end users to your organization’s internally facing applications such as enterprise resource planning, supply chain management, human resources, or transaction systems. Customer engagement applications can help automate processes across many types of use cases in many environments, including B2C, B2B, G2C, and G2G. Here are some examples:
How does LiveCycle ES compare with other application development tools?Currently LiveCycle ES is the only solution that offers a comprehensive platform for customer engagement. LiveCycle ES blends industry-leading tools and services with best-in-class partner solutions and enterprise standards to transform business processes that extend to customers, partners, and suppliers. LiveCycle ES encompasses the following areas:
How does LiveCycle ES compare specifically with other BPM solutions?Business process management (BPM) is used by many organizations to automate many processes. These systems typically offer process design, integrations to data sources, business rules, activity monitoring, and reporting. Where they often have difficulty is in the capture of information needed to start a process, such as a form that is filled out by a customer This part of the process, the "trigger," is often manual, paper-based, or so poorly automated that users provide poor-quality data or abandon the process and revert to a more expensive, non-automated process such as contacting a customer service rep by phone. On the other end of a process is "output," when a response of some type is presented to users. This could be a loan packet or claims approval or some other document that must be routed in a secure manner. This part of the process is rarely integrated with the automation system and often remains manual and inefficient, even in very sophisticated and complex processes. It is the combination of the LiveCycle services—data capture, process automation, document generation, data output, and information assurance—that makes LiveCycle ES unique. No other integrated system provides the same level of automation and integration for these functional areas. How do I prepare to upgrade to LiveCycle ES?To help you prepare your environment to upgrade to LiveCycle ES, please review the LiveCycle ES upgrade documentation. How do I purchase LiveCycle ES or request an upgrade?You have three options:
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