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Application Support

Support your investment with the experts who built it.

4Point offers full application support with all its developed and deployed applications. Which means you get an enterprise application with the comfort of knowing that the experts who built it will support you every step of the way.

What this means in practical terms, is that we often offer you one of your original solution team members to maintain your support after production. You rest assured that the person who helped you put the solution together is going to answer your calls or emails when you have a question or issue. And more importantly, that they sit next to the people who built the solution. Expert help is a phone call or email away with 4Point

4Point believes in the full lifecycle of each solution we deliver.

Program Details

Contract Period

One Year

Number of Incidents

Unlimited

Support Channels Provided

Phone Support, E-mail Support

Bundled Maintenance

Yes

Authorized Contacts

Four

Hours of Coverage

24 x 7 x 365*

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I want a supported application developed by 4Point, the Adobe enterprise solution experts.

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END-TO-END ENTERPRISE SERVICES

4Point offers full services to aid in the assessment, design, development, and deployment of the enterprise application you need, including:

 

 

 

 

 

 

*Note: Mission-critical support is provided by telephone 24 hours a day, 7 days a week, 365 days a year for Priority 1 issues. Noncritical issues are responded to during standard regional business hours (8:00 a.m. to 8:00 p.m. EST).

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866.485.2999 (sales)
877.469.3627 (support)