More and more users today rely on the ease and versatility of their mobile devices, like phones or tablets, to complete documentation at their own convenience. An efficient mobile channel can open new ways for customers to engage with enterprises. This can save valuable time and money by creating a streamlined process where documentation or other processes can be completed without depending on a computer or paper. 4Point will create a mobile solution for your enterprise using Adobe Experience Manager technology.
By integrating a mobile system, your enterprise can connect with users from virtually anywhere. This allows representatives, for instance, to simply fill out crucial documentation in-the field, instead of being tied to an office computer. Better mobility offers a potentially cost-effective solution for enterprises, by reducing the need for paper, and associated administration, while helping your enterprise go greener.
In enterprises and government institutions that offer digital services with sensitive client information, data security is an integral requirement. Clients need to know that the personal data they share online will be safe from any potential online breach.
Using Adobe Forms technology, 4Point will create a security systems solution for your enterprise that keeps personal data secure, both internally and externally. Electronic forms can be certified to assure that integrity and authenticity is preserved.
The further integration of Adobe eSign Services — electronic signatures — make sure that key documents transferred through an electronic process are validated, retaining the trust of your customers.
For some users, accessing digital properties may be a difficult task. Users who may be visually impaired, for instance, may not have the ability to see the digital property clearly. Enterprises need to be able to enable easy accessibility to their entire audience base to successfully engage with content, without any barriers.
In order to offer a simplified service to all customers, 4Point will adapt Adobe Experience Manager technology to let your enterprise meet accessibility requirements. Features like audible tagging can read out tags for users who may be visually impaired.
By ensuring that your online services are accessible and engaging, your enterprise will be able to streamline automated workflows into successful experiences for all users.
As digital services become more complex, older formats run the risk of becoming outdated. Using obsolete forms, enterprises risk costly redundancies and inefficiencies. Ask yourself: do you have an existing form that needs to be updated in order to be usable again? Can I get continued support for this outdated format without converting?
4Point's FormDriven solution takes your outdated format (Ex: IBM) and converts them into an interactive application for users. Taking bulk selections of old formatted documents; FormDriven ensures that your documents are converted with the same quality as the paper copy, while making sure they are secure in the digital version.
Our form design experts are experts in Adobe LiveCycle, and will work with your enterprise to optimise a personalized and precise solution to convert old forms that helps you meet current market demands.
Traditional enterprise business processes, today, run the risk of taking too much time and money if not done right. Using a systemic approach, workflows often rely on IT solutions to handle information. This can bog down a business’s efficiency by making collaboration on work, difficult.
Using the Adobe Experience Manager technology, 4-FLO empowers business users. It does this by speeding up communication, making existing IT investment better, and strengthening transparency. A streamlined workflow will help your enterprise see actionable results by saving time and money.
Watch this video to learn more about Advocate Pro, the patient eligibility and enrollment solution
that 4Point helped Change Healthcare (former Chamberlin Edmonds) develop to meet their need for mobile administration.