4Point Application Support. How does it work?

You have just arrived at your office and you open your email. You discover that your AEM system is down and you are getting dozens of messages from staff that are asking you what is happening. You know from that moment on its going to be a rough day. Now what do you do?

Welcome word from 4Point Founder & Chairman of the Board Barrie G. Ellis

The purpose of this blog is to create an environment where our technical team can share their insights, knowledge, opinions and experiences with you. Questions such as how do we move to a mobile platform? Has anyone one else done it? What are the pitfalls? Does it actually work? Read more >>>

    4Point Acquisition of Vantage IT

    August 28, 2017 10:17 AM by Barrie Ellis

    I am very pleased to announce that 4Point has acquired Vantage IT Solutions.


    This is a significant milestone for 4Point. It builds on our Specialization in Adobe Experience Manager Sites Run & Operate and enhances our ability to deploy and support Adobe products on the Microsoft platform.


    Vantage IT brings a wealth of knowledge, expertise and proven capabilities in managed services and Microsoft products. The ability to design, develop, deploy and support combined and integrated Adobe/Microsoft solutions is what our customers, Adobe customers and Microsoft customers are asking for and really need in order to deliver the level of digital experiences that consumers and constituents are looking for.


    We at 4Point are very proud of the fact that we are one of the world's leading experts in the creation of form-based solutions using Adobe Experience Manager. This is an important part of our business and it will continue to be important to us and to our customers. But our customers are asking us to do more.


    And now, with the new combined 4Point and Vantage team, we can do more. More Adobe Experience Manager Sites implementations, more adaptive and mobile forms deployments, more Microsoft integrations into Adobe Experience Manager, more integration of Microsoft Dynamics into high value, high quality contracts, documents and correspondence that ensure you can provide your customers with the highest level of service and experience.


    I’m really excited by what we can offer our customers and the new innovative opportunities that we can pursue together.


    And if you have any questions about the acquisition or about the partnership between Adobe and Microsoft and what it might mean to you, please do not hesitate to contact your sales or support representative and we would be happy to answer your questions.


    Barrie Ellis

    President and CEO




    Read the Press Release

    Read the FAQ

    What is an e-Signature? Part I.

    June 5, 2017 1:30 PM by Dave Venance

    There are two kinds of signatures today:


    •        Electronic Signatures


    An electronic signature, or e-signature, refers to data in electronic form, which is logically associated with other data in electronic form and which is used by the signatory to sign or confirm their approval of a document or transaction.


    •        Digital Signatures


    These are a subset of electronic signatures because they are also in electronic form. Digital signatures, are a cryptographic mechanism often used to implement electronic signatures.  Digital signatures go much further in terms of providing security and trust services. 



    Let’s consider the differences between electronic signatures and digital signatures in more detail.


    Read More »

    Training for Adobe Experience Manager Matters

    April 24, 2017 11:59 AM by Tim Reeve

    When I entered my first swim race, I trained hard to become a better swimmer. Time spent on stroke, breathing, all the necessary parts. Then, when the race started, I found out we needed to dive in to start. That was news to me and rather slowed down the rest of my race! We’ve all had the experience of realizing we could have done something better if only we had better knowledge. That is where training (with some guidance!) comes in. Training helps not just the individual, but their group and organization as well.


    Read More »

    Steps to Setting Up Policies (Part II)

    August 28, 2017 10:17 AM by Francis Preston

    In the last blog post, we discussed rules and policies related to the distribution of corporate documents. In this article, we will continue to explore the topic and will consider sections of the New Policy set in Adobe Experience Manager (AEM).



    Read More »

    Steps to Setting Up Policies (Part I)

    August 16, 2017 2:25 PM by Francis Preston


    Here we are; our servers are set up and configured we have our LDAP configured. All that is left is to create our policies and identify the specifics of how we want to control the distribution of our documents.


    Although this sounds straightforward the decisions around Policies can take some thought to work through and the decisions you make can have an impact of the effort required.



    Read More »
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