4Point Application Support. How does it work?

You have just arrived at your office and you open your email. You discover that your AEM system is down and you are getting dozens of messages from staff that are asking you what is happening. You know from that moment on its going to be a rough day. Now what do you do?

Welcome word from 4Point Founder & Chairman of the Board Barrie G. Ellis

The purpose of this blog is to create an environment where our technical team can share their insights, knowledge, opinions and experiences with you. Questions such as how do we move to a mobile platform? Has anyone one else done it? What are the pitfalls? Does it actually work? Read more >>>

Entries filed under 'Campaigns, sites & assets'

    Training for Adobe Experience Manager Matters

    April 24, 2017 11:59 AM by Tim Reeve

    When I entered my first swim race, I trained hard to become a better swimmer. Time spent on stroke, breathing, all the necessary parts. Then, when the race started, I found out we needed to dive in to start. That was news to me and rather slowed down the rest of my race! We’ve all had the experience of realizing we could have done something better if only we had better knowledge. That is where training (with some guidance!) comes in. Training helps not just the individual, but their group and organization as well.


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    Oh, the Things You’ll Do With XFA Source XML…

    May 18, 2017 10:15 AM by Fred Pantalone

    Part 1 - XFA Stitching


    Most LiveCycle/AEM form developers know that the source code for an XFA form template is XML. Many experienced form developers regularly inspect the XML source and modify it directly either via the XML Source tab in LiveCycle Designer or by opening the XDP in their favorite editor. Some things can be done a lot quicker this way: batch changes, text tweaks, etc. Also, sometimes debugging tasks can be helped greatly by going directly to the source. Of course, since the source is XML, we can do much more to it: transform it with XSLT, load it into a DOM and manipulate it – delete nodes, move nodes, and add nodes, etc., - anything that we normally do with XML data.


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    Centralizing configuration data using an Inherited Paragraph System

    May 8, 2017 8:46 AM by Peter Crummey

    While recently developing a web site for a large financial services client, the requirement emerged to have common components on all pages of the web site with the same data on each. Creating a header section with these components was relatively easy; getting them all to have the same configuration values but not configuring each page individually, not so much.



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    Things to remember while migrating your website to AEM

    April 7, 2017 2:29 PM by Valerie Trenou

    Are you thinking of migrating to Adobe Experience Manager Sites?

    Here is what you have to know to avoid possible pitfalls related to the process.


    Migrating successfully to AEM involves three aspects:


    - Your migrating process

    - Your website inventory

    - Your site map



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    Solving a Common Problem with AEM and Windows Services

    January 31, 2017 10:19 AM by Scott Ross

    You decided to take the plunge and invested in a full stack AEM development environment.  To keep things compact, AEM author, publisher, and dispatcher are installed on a single server.  Because you care, you have taken the extra time to set AEM to run as Windows services. 


    Great job.


    Everything is working as expected.  Development workflow has improved and best of all your team can finally test client libraries and caching behaviour in a real world setting.


    But something isn’t quite right. One day, after restarting the AEM Author service you get an error message that looks like this:



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