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Foundation Customer Care
Faster Help With Less Hassel
4Point Foundation Care is a comprehensive support service designed for organizations using Adobe Experience Manager. It offers a holistic approach to customer engagement, providing a single point of contact for all support needs.
4Point Foundation Care ensures quick and effective issue resolution, proactive system health checks, and expert guidance on Adobe products and forms services.
Products Supported
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Adobe Experience Manger Sites
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Adobe Experience Manger Assets
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Adobe Experience Manger Forms
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Adobe LiveCycle
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Adobe Central Output Server
North American
Support Center
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Experts in Adobe Products
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Faster Response Times
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Flexible Support Hours
Base Product Support
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AEM product support
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Access to Service Packs
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24 x 7 Customer Care for Priority 1 Critical production-down issues.
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Investigation and resolution of post-install issues.
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Facilitate escalation to Adobe when necessary.
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Documentation on best practices for installs and patching.
For additional details please review our SLA outline.
Foundation Care Offerings
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