CHALLENGE
- Complex forms and information needed to be gathered from patient at point of care (e.g Emergency room)
- Manual process required multiple visits and corrections, which delayed the issuance of insurance
- Manual re-keying resulted in errors and delays
SOLUTION
- Mobile based solution to capture all information and supporting documents in a single visit
- Check-list style questions ensures all data and supporting documents are captured and that the data is validated and nothing is missing
- Built in electronic signatures allows patient to sign once for all applications
RESULT
- Significant reduction in number of visits and a 50% reduction in total processing time
- Elimination of errors and missing information reducing re-keying and re-entry of data
- Substantial increase in patient satisfaction
4Point, more than just a service provider; we're your strategic solutions partner helping you navigate your digital journey. From consultation through implementation to ongoing care, our comprehensive approach ensures that your experience with digital document processes is not just efficient, but truly transformative.