Use Case - Health Insurance Application




  • Complex forms and information needed to be gathered from patient at point of care (e.g Emergency room)
  • Manual process required multiple visits and corrections, which delayed the issuance of insurance
  • Manual re-keying resulted in errors and delays


  • Mobile based solution to capture all information and supporting documents in a single visit
  • Check-list style questions ensures all data and supporting documents are captured and that the data is validated and nothing is missing
  • Built in electronic signatures allows patient to sign once for all applications


  • Significant reduction in number of visits and a 50% reduction in total processing time
  • Elimination of errors and missing information reducing re-keying and re-entry of data
  • Substantial increase in patient satisfaction